Testimonials

"Knowledge Values prevents that you are sent from the pillar to the post. There are less moments of transfer, which results in less mistakes and a quicker and more effective way of handling a query."

- René Fröhlings (Head of Facility Management, ABN AMRO)

"Working with Knowledge Values is an extremely positive and rewarding experience. Advanced Knowledge Services™ is simple to use and implement resulting in significant cost reductions and increased customer satisfaction."

- Piet Knip (Senior Business Consultant, KPN Contact)

"By cleverly structuring and storing the knowledge of the Achmea training advisors according to this method and making it available through the Web, Achmea employees can get a 'Wft-approved', tailored education advice."

- Anton Peeters (Manager Eureko Academy Life & Pensions, Achmea)

"Finally we have a method, which clearly indicates how and where to improve our content, while reducing its volume. Knowledge Values' Smart Content Design™ provides us with the means to keep up and even enhance our service level for our customers."

- Leon Schreurs (Head of ABS department, Rabobank) 

"The Match™ Player serves as an excellent tool to disseminate work methods among the employees. The Match™ Player will also form the basis for other operational departments, which make use of work instructions. This way uniformity of the process is guaranteed."

- Fred Tuininga (Manager Service Center Credits & Accounts, ING)

"In our dynamic department, with at least 80 different processes and where constant changes are introduced through new projects, procedures and products, it is very important to record and register knowledge. With Match™ employees can consult work instructions on their desktop at any time."

- Fred Tuininga (Manager Service Center Credits & Accounts, ING)

"It has been 16 years since I first helped to introduce ITIL to the marketplace while employed as General Manager at Pink elephant. Since then, during my times as founder of Quint Wellington Redwood and as Industry leader at HP, I have seen many exciting developments in this arena. None hold as much promise as demonstrated by this new project at ING with Knowledge Values."

- Alan Nance (Head of Strategic Outsouring, Tata Consultancy Services (TCS))